Privacy Policy

Our Privacy Commitment

At iomursiloouevo Financial Planning, we respect your privacy and are committed to protecting your personal information in accordance with Australian privacy laws and international best practices.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our consultation services or visit our website.

Information We Collect

We collect personal information necessary to provide our financial planning consultation services, including:

• • Contact details such as name, email address, phone number, and mailing address
• • Financial information relevant to consultation services, including income, expenses, and financial goals
• • Communication records from our consultation sessions and correspondence
• • Website usage data through cookies and analytics tools to improve our services

How We Use Your Information

We use your personal information exclusively for legitimate business purposes:

• • Providing personalized financial planning consultation services and ongoing support
• • Communicating with you about your subscription, appointments, and service updates
• • Improving our services based on feedback and usage patterns
• • Complying with legal obligations and regulatory requirements in Australia

Legal Basis for Data Processing

We process your personal information based on several legal foundations:

We process your data based on consent for marketing communications and legitimate interest for service delivery.

Information Sharing and Disclosure

We do not sell your personal information and only share it in limited circumstances:

• • With trusted service providers who assist in delivering our consultation services, under strict confidentiality agreements
• • When required by law, regulation, or court order
• • With your explicit consent for specific purposes you have authorized

Data Security and Protection

We implement comprehensive security measures to protect your personal information, including encryption, secure data storage, regular security audits, and staff training on privacy protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law and international regulations, you have several rights regarding your personal information:

• • Access your personal information and receive copies of data we hold about you
• • Correct inaccurate or incomplete information in our records
• • Request deletion of your personal information, subject to legal retention requirements
• • Withdraw consent for marketing communications at any time
• • Lodge complaints with the Office of the Australian Information Commissioner if concerns arise

Cookies and Website Tracking

Our website uses cookies to enhance functionality and analyze usage patterns. You can control cookie preferences through your browser settings or our cookie preference center.

For detailed information about our cookie practices, please review our Cookie Policy.

Data Retention Periods

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Consultation records are typically retained for seven years after service termination, while marketing data is deleted upon unsubscribing.

Children's Privacy Protection

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from minors, and if we become aware of such collection, we will promptly delete the information.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notices, and continued use constitutes acceptance of the updated policy.

Privacy Questions and Concerns

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: